What We Collect and Why
When you register, we collect the details you submit — name, contact information, and account credentials. When you transact through bKash, Nagad, or Rocket, we record the transaction reference, amount, and timestamp; we do not store your mobile wallet PIN or full account number beyond what
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the payment rail returns to us. We also collect device identifiers, IP address, and session data to keep your account secure and to detect unusual access patterns. This data is used to process your deposits and withdrawals, verify your identity, and respond to account queries through
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our support channel. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. Your use of this platform is
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subject to your local law and the eligible regions we serve — if local law restricts access, that takes precedence. Any third-party payment processors we work with are bound by their own privacy terms, and we recommend reviewing those when you initiate a wallet transfer.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.